I adored the cozy, well-decorated communal areas, perfect for gathering with friends. The accessibility options were very thoughtful, making it easy for us seniors to enjoy our time without worry.

Better maintenance of staircases would enhance safety.

I truly appreciated the cozy, well-decorated communal areas, which made gathering with friends comfortable. The thoughtful accessibility options ensured my experience was enjoyable without any worries, allowing us to fully explore the lovely York city.

Better maintenance of staircases for safety enhancement.

The hotel boasts a fantastic riverside location and friendly service, but the room was quite small and had issues like a noisy air conditioning system. Breakfast could have been better too, with some disorganization noted. a decent stay with room for improvement.

Strongly recommend for a city break

Comfortable room, friendly staff, where the bar had quick service and a great location just a short walk from the train station for easy access to explore the area.

Couldn’t fault.

It was just a nice choice for a weekend trip in York with reasonable price. The room had a comfortable bed, which was a relief after a long day exploring. Make sure to check if your room has been cleaned properly upon arrival.

Clean room, but the bed was uncomfortable like sleeping on a hill.

great base for exploring york's rich history and charm

My stay was delightful, highlighted by the short walk to the stunning York Museum Gardens where I enjoyed a peaceful stroll, and waking up to a wonderful breakfast with a view of the river was an absolute treat.

Enjoyed the clean, modern room. the bar service was unhelpful with payments.

We loved the spacious room with a lovely river view. The hotel’s location is perfect for walking into the charming city center. Plus, the staff were lovely and accommodating, even with our two dogs. We enjoyed nearby artisan bakeries in the twisting lanes too!

My kids wished for a kids' menu at breakfast.

We had a lovely stay in a cozy room where the cleanliness stood out, especially in the public areas, and we enjoyed the tasty breakfast. The hotel had a great pool and a nice lounge area, perfect for some relaxation after a day of exploring. Just a heads-up, the shower could use a little more water pressure, but it didn't take away from our overall good experience! 😊

The location was perfect for exploring York, just a short walk away from the Shambles and local artisan bakeries. Our family truly enjoyed the comfortable beds and a nice clean environment. The staff in reception were friendly, making check-in a breeze.

My kids wished there were more kid-friendly options at breakfast. A later breakfast time would be great for families.

Had a lovely stay in a cozy river view room and really enjoyed the amazing shower in the clean bathroom! There were great relaxation spots by the river and a nice lounge area to unwind. Just a heads up, parking can be a bit tricky and it's good to check in with the staff about it. 😊

This place suits me perfectly, offering 24-hour reception, excellent wi-fi, and a cozy bar area. On my first stay, the staff kindly helped me print my boarding pass. I’ll return for my city trip!

The experience was quite pleasant while visiting the city for a short stay. I appreciated the modern decor and the clean, cozy atmosphere of my room. The breakfast was the highlight, with a delightful selection that made my mornings enjoyable. I also loved the location, being just a quick walk away from local attractions, making it convenient to explore the area effortlessly.

The room was clean and had great views overlooking the river. Plus, the iron and hairdryer were handy each morning.